VinciSpin Privacy Policy

VinciSpin is operated by Terdersoft B.V. (company number 164860, Curaçao), holder of Curaçao Gaming Control Board licence OGL/2024/1126/0521. This page describes the personal data we collect from players and site visitors, the purposes for which we process it, and the rights available to you. Terdersoft B.V. processes personal data in accordance with its own data-handling commitments and applicable data protection obligations under the laws of the jurisdictions in which it operates.

What information we collect

We collect personal data across several categories depending on how you interact with the site. Account registration data includes your name, date of birth, residential address, email address, and phone number. KYC verification requires government-issued identity documents, proof of address, and where applicable, copies of payment instruments used. We also collect gameplay data, covering deposits, withdrawals, bets placed, session times, and game selections. Device and network data, including IP address, browser type, operating system, and device identifiers, is recorded automatically when you access the site. Cookies and similar technologies are used for site functionality and analytics purposes.

How we use your information

We use the data we collect to provide the service: creating and maintaining your account, processing deposits and withdrawals, and enabling gameplay. We process identity and financial data to meet regulatory obligations, including age verification, know-your-customer checks, anti-money laundering monitoring, and transaction screening. Device and session data is used for security purposes and fraud prevention. Where you have opted in, we may use your contact details to send marketing communications, which you can withdraw at any time.

We share personal data with licensed payment processors to handle deposits and withdrawals, and with identity verification providers to complete KYC checks. Data may be disclosed to the Curaçao Gaming Control Board and to law enforcement or regulatory authorities where we are legally required to do so. Terdersoft B.V. operates a portfolio of brands and may share data with affiliated companies within the group for operational and compliance purposes.

Data retention

We retain personal data for as long as your account remains active and for a period after closure as required by applicable anti-money laundering and gaming regulations. For most account and transaction records, this period is a minimum of five years following account closure. Certain data categories may be held for longer where a specific legal obligation requires it.

Your rights

You have the following rights in relation to the personal data we hold about you:

Access: you can request a copy of the personal data we hold about you.
Rectification: you can ask us to correct inaccurate or incomplete data.
Erasure: you can request deletion of your data, subject to our regulatory retention obligations.
Restriction: you can ask us to limit how we process your data in certain circumstances.
Objection: you can object to processing carried out on the basis of legitimate interests.
Portability: you can request that we provide your data in a structured, machine-readable format where technically feasible.

These rights are subject to applicable legal and regulatory requirements. To exercise any of them, contact us using the details below.

Contact us

Privacy queries and data rights requests can be directed to our support team at [email protected] . For general account enquiries, you may also write to [email protected] . No Data Protection Officer has been publicly designated for Terdersoft B.V.; all privacy correspondence should be sent to the support address above.